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Last Updated: 18 November 2021
Yates New Zealand is a division of DuluxGroup (New Zealand) Pty Limited (ABN 55 133 404 118). The terms "we", "us", "our" refer to the company and any of our affiliated companies. We have set some rules for our social media channels to make sure they are positive and useful for our community.
By using or posting on our social media channels, you are accepting the “Social Media House Rules”.
We developed these rules for use of our social media channels to ensure they remain a positive experience for all members. Our channels include:
Hours of operation
We welcome your comments and questions on our social media channels. If appropriate, we’ll respond to you within a timely manner.
Before contacting us via social media, you might like to search the Ask an Expert section of our website to see if your question has already been answered.
Alternatively, you can contact a horticulturist in our Consumer Advice team by:
Our Consumer Advice team is available:
We ask our Facebook, Instagram, YouTube and LinkedIn communities to apply a common-sense and considerate approach when:
We moderate our social media pages. If necessary, we may in our discretion, remove any content that breaches the guidelines and block any user that violates these rules.
What is inappropriate content?
Inappropriate content includes information that in our opinion is or may be:
When you use our social media pages, you are using an external site. You are therefore bound by the privacy principles of that site. We encourage you to review the privacy policies of that site for further information. We do not endorse, and are not accountable for, any views expressed by third parties using that site.
We record all information posted to our social media channels and use that information for: